Medical Virtual Assistant - LATAM Job at PsyPhyCare, United States

  • PsyPhyCare
  • United States

Job Description

Medical Virtual Assistant (LATAM – Remote)

Medical Virtual Assistant

Remote – Latin America (LATAM only)

U.S. business hours (EST / CST preferred)

Contract (Full-Time or Part-Time)

About the Role

We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients.

You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.

Key Responsibilities
  • Schedule patient appointments and manage provider calendars
  • Communicate with patients via phone, email, and patient portals
  • Update and maintain Electronic Medical Records (EMR/EHR)
  • Verify insurance eligibility and assist with authorizations
  • Support billing, claims follow-up, and documentation
  • Prepare intake forms, medical reports, and correspondence
  • Coordinate between providers, staff, and patients
  • Follow HIPAA and U.S. healthcare compliance standards
Required Qualifications
  • Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)
  • Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)
  • Strong medical terminology knowledge
  • Advanced English (written & spoken)
  • High attention to detail and confidentiality
  • Reliable high-speed internet and quiet workspace
Preferred
  • Experience supporting U.S. healthcare providers
  • Mental health, primary care, or specialty clinic experience
  • Insurance verification or billing experience
  • Bilingual English/Spanish
What We Offer
  • Competitive compensation
  • Stable, long-term contracts
  • Exposure to U.S. healthcare systems
  • Growth opportunities into senior medical or operations roles
  • Fully remote work from anywhere in LATAM

Job Tags

Long term contract, Full time, Contract work, Part time, Remote work

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